BedrijfsomschrijvingLynk & Co is not just a car company. Sure, they make cars, but they also create better ways to own and use cars. Whether you buy one, borrow one, or take out a subscription, you get a car with services designed to make life easier. You will perform a variety of back-office activities and handle escalations within the Engagement Center.
Working hours
The working hours in this position are from Monday to Friday 08:15 to 17:15.
FunctieomschrijvingWe are looking for a Sales Operations Support Advisor to join a dynamic Engagement Center team in Maastricht. In this role at Lynk & Co, you will manage specialized back-office tasks such as claim management, GDPR compliance, and escalations. With opportunities for growth and process improvement, this position offers the chance to make a real impact. Ideal candidates have strong communication skills, at least a secondary education, and can speak the English language. Join Lynk & Co in shaping a customer-centric, forward-thinking environment!
Employment agency Manpower is looking for multiple Sales Operations Support Advisors for Lynk & Co in Maastricht.
In this support advisor role, you will manage various specialized and administrative back-end tasks related to order management, including payment process escalations, claim management, GDPR compliance, order support, delivery bookings, returns, car swaps, compensations, and claims. You will act as a liaison between multiple internal and external stakeholders, while actively engaging in problem-solving and contributing to process improvement initiatives.
What’s in it for you
- Gross salary between €15.59 and €18.79 per hour
- Reimbursement of travel costs of €0.23 per kilometer
- Pension accrual via Manpower
- Temporary employment contract (with the possibility of being offered a permanent contract upon good performance)
- Free access to E-learning platform Manpower Academy
- Part-time or Full-time job of 32 to 38 hours a week
Functie-eisen
- Preferably a secondary-level education or higher
- Alternatively, several years of work experience in similar customer-facing support roles
- Preferably fluent in either Dutch, Swedish or French
- Good knowledge of the English language (B1)
- Familiar with customer engagement tools/systems and scheduling tools
- Understands and applies company values in daily interactions with colleagues and customers
- Availability of at least 32 hours per week
Do you meet the job requirements and are you interested in this position? Apply today and Manpower will contact you within two working days!
SollicitatieprocedureFor more information please contact Robin van Loon via sollicitaties@manpower.nl or call 088 282-8128.