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voco® The Hague, an IHG Hotel
About us voco® The HagueCan you imagine walking to work in the morning, to one of the most beautiful hotels in The Hague? When arriving to work, your day of ...
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About us: voco™ hotels“At the heart of every great stay is a great host.”
At voco™, we've created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that's something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.
Part of the IHG® family, you can rely on a uniquely voco™ experience every stay, but with some of the extra advantages that come with being part of IHG. Such as the benefits of the IHG Rewards Club, one of the world's largest loyalty programmes. Just as friendly to the environment we look after the planet with the same care as we look after our guests. So you can relax knowing that everything from your super comfy bed to the ingredients on our menu is designed to reduce our environmental impact.
We're looking for people with as much character as our unique new lifestyle hotels. If you love looking after people and hate stuffy service, you'll be right at home at voco™. Start a different kind of career as part of IHG's family of 17 global brands and 5,500+ hotels around the world.
About us: voco® The HagueA modernist urban home for the overseas explorer: voco® The Hague, where quintessential Dutch design and our unstuffy style come together in the city centre of The Hague.Based in the Royal Quarter, this beautiful former bank building has the city's shops, museum and heritage locations as well as the embassy quarter and Peace Palace within walking distance. By taking the tram in front of the hotel, you will find yourself at the central station in 9 min or at the seaside within 15 min.Our welcoming guest rooms offer thoughtful voco™ touches with quality bedding and eco-friendly upscale amenities.Catch up over local dishes in Botanica garden kitchen & bar, discover drinks inspired by the Dutch Sea explorations from Ultramarijn wonderbar or hang out in our garden terrace to enjoy the voco™ life. With 2 boardrooms, a versatile work play area and a below ground private bar you will find various locations to meet, gather or celebrate.
Job Description
voco® The Hague, an IHG Hotel
About us voco® The HagueCan you imagine walking to work in the morning, to one of the most beautiful hotels in The Hague? When arriving to work, your day of giving guests unforgettable experiences starts! From taking their dinner order to recommending cocktails, you can do it all. Together with an amazing team of mixologists, chefs and baristas; you will have the honor of translating their hard work onto the guest's table. At the end of the day, you leave the hotel fulfilled and smiling because the guests left smiling too. Destination: voco® The HagueCome on into an iconic former bank building where offices and ATMs have made way for a brand-new hotel. First impression? 204 elegantly furnished rooms, 7 floors and a warm welcome from your future team. Inside voco The Hague you will find restaurant Botanica and cocktailbar Ultramarijn. This is where you'll be staying.
Ready to land this job?
- Being a true host to the guests of Botanica and Ultramarijn in all serving periods while adding your personal touch to every service touchpoint.
- Handling cash, credit card and room charge payments and closing the cashier at the end of your shift.
- Helping create a safe environment for yourself, guests, and your colleagues by following our safety procedures and informing your supervisor on unsafe situations.
- A proactive attitude towards anything that can make the experience of a guest better.
- Meeting local cleanliness and hygiene laws, you only accept a spotless work environment.
- Occasionally assist the kitchen and stewarding in food preparation and dishwashing.
- Give guests an unforgettable experience by helping with any queries or advice since you are knowledgeable about all that we offer. And where applicable you give personal recommendations on all that The Hague has to offer.
- Enhancing the culinary experience of our guests through suggestive sales.
- Living Botanica, Ultramarijn and the voco™ brand with pride, passion & energy. And you inspire others to deliver memorable branded guest experiences.
- Promoting teamwork and lifestyle service through daily communication and coordination with other teams.
- Ad-hoc duties as required – unexpected moments when we have to pull together as a team to get a task done.
Job Requirements
Did you bring everything?
- Passion for hospitality.
- Experience in a F&B operations role within a hotel or restaurant.
- Strong organizational skills.
- Pro-active attitude and eye for detail with a natural drive for continuous improvement.
- A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco™ service standards to our voco™ guests.
- A true “team-player” mentality and flexible attitude towards a diverse set of tasks.
- Excellent communication skills in English and preferably also in Dutch. Another language is always a plus.
Benefits
- You'll be part of the voco® life
- Competitive salary and travel allowance based on the distance between your home and the hotel
- Staff and friends & family discount at 6000+ IHG hotels worldwide. You'll be able to stay at hotels for a discounted rate and you'll get 50% discount on your restaurant and bar bill
- Special friends & family discount for stays at voco The Hague including breakfast
- Overnight stay at voco® The Hague as part of your onboarding
- We have a staff canteen in which we serve staff meals
- Discounts to several cultural events such as museums, festivals, theatre, musicals, concerts and much more
- Curious about different departments? We offer cross trainings!
- To stay fit we offer a 20% discount on your contract with Trainmore + 1 Euro discount for every time you go!
- Discount on a collective health insurance
- Once a year you get to spend a paid day as a Volunteering Day to volunteer for a charity of your choice
- Discount at local businesses in The Hague
- Your staff uniform will be washed by the hotel
- There will be staff parties, events and departmental outings
- You'll be working in a passionate and ambitious team
- You'll have the opportunity to take part in trainings and workshops
The world is at your feet!
Whoever you are, whatever you love doing, bring your passion to voco® The Hague and IHG and we will make sure you will have room to be yourself. Send your resume and motivation letter to HR and they will contact you to finalize your trip to voco The Hague.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
Whoever you are, whatever you love doing, bring your passion to voco® The Hague and IHG and we will make sure you will have room to be yourself. Send your resume and motivation letter to HR and they will contact you to finalize your trip to voco The Hague.
Salary and Benefits
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Ref.nr.:96182-UZP-NL-FPC-240415 - RT182783220