The Reservations Agent is in charge of booking individual and group reservations in the hotel. Furthermore s/he is supporting the Reservation Manager in the daily tasks.Tasks will consist of the following:Handling of indiv...
Organisation
Swissotel Amsterdam is een viersterrenhotel aan de Dam, in het hart van het historische stadscentrum van Amsterdam en op korte loopafstand van Amsterdam Centraal Station.
Het hotel wordt omgeven door winkels, musea en restaurants en ligt op 20 minuten rijden van Amsterdam Schiphol International Airport.
Achter de historische gevel van 19e-eeuwse gebouwen biedt Swissotel Amsterdam 114 luxe, geluiddichte* kamers en suites in een eigentijdse en verfijnde stijl. Alle gasten genieten van gratis draadloos internet en gratis toegang tot het Swissotel Amsterdam Fitness met ultramoderne TechnoGym-apparatuur.
Job Description
The Reservations Agent is in charge of booking individual and group reservations in the hotel. Furthermore s/he is supporting the Reservation Manager in the daily tasks.Tasks will consist of the following:Handling of individual and group reservations.
Handling of commission inquiries
Managing third party websites
Replacing the Revenue Manager during absence
Creation of Rate Codes.
Creation of Standard Procedure Instructions
Job Requirements
- Work experience in a similar field is preferable;
- Good knowledge of the Dutch and English language is preferable;
- Good knowledge of Opera Cloud;
- Service & guest orientated;
- Able to work well in a team and independently;
- Good knowledge of Word/Excel/Powerpoint;
- Excellent communication skills (verbal and written);
- Flexible, organized, creative and enthusiastic.
Applicants can send a motivational letter and CV to Gurpreet Kaur, Human Resource Specialist, (click on the apply button) or for questions please contact (020) 522 3399. Documents or e-mails other than applications will not be accepted and will be deleted.
Salary and Benefits
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Ref.nr.:164651-UZP-NL-FPC-121109 - RT174488334