Vacature IT Support Officer in Amsterdam bij Projob B.V.

• Amsterdam
• HBO
• Automatisering / ICT

Vacature omschrijving

This International School, students are empowered to thrive in a family-oriented, community-driven environment. As an IB World School, they offer the Primary Years, Middle Years, and Diploma Programmes, emphasizing high-quality, international education.

The curriculum fosters engagement and emotional involvement, ensuring learning is meaningful and connected to the real world. With individualized educational experiences, students deepen their understanding through hands-on opportunities and expert interactions, transforming learning into something vivid and real.

An exciting opportunity to support a vibrant international school’s technology needs! If you’re a tech-savvy problem solver with a passion for helping others and keeping IT systems running smoothly, this role offers the chance to make a real impact. Curious to learn more? Read on!

Responsibilities:  

• Provide technical assistance and support for hardware, software, and network-related issues.
• Install, configure, and maintain IT equipment including PCs, laptops, printers, smartboards, and mobile devices.
• Manage and support user devices (Windows, MacOS) including updates and configurations.
• Support our IT Operations Specialist in maintaining and overseeing the school’s network infrastructure, including Wi-Fi, servers, and security systems.
• Manage user accounts, passwords, and access permissions for school systems.
• Conduct training sessions for staff and students on using technology effectively.
• Monitor and respond to IT support requests in a timely manner.
• Ensure iPad and laptop carts, as well as classroom docks, are properly maintained and organized.
• Stay updated with the latest educational technology trends and recommend improvements.

Requirements: 

• Strong communication skills in English (verbal and written).
• A bachelor’s degree in Information Technology, Computer Science, or a related field such as HBO Applied Computer Science.
• Proven experience in IT support, preferably in an educational setting.
• Strong troubleshooting skills for hardware and software issues.
• Knowledge of Windows, macOS, and Chromebook operating systems.
• Familiarity with networking concepts (TCP/IP, routers, switches, firewalls).
• Experience with Microsoft 365, Azure, Intune, and JAMF environments.
• Ability to deploy, configure, and support operating systems on desktop and mobile.
• Knowledge of IT security best practices, GDPR compliance, and data protection policies.
• Strong organizational skills and the ability to prioritize tasks effectively.
• A proactive and customer-service-oriented approach when assisting users. 

What you can expect from our client:

• An international, collaborative, and dynamic environment.
• A competitive salary. 

Apply now, and be sure to do so before April 10th. Send your resume and a short motivation. Before we can introduce you to the client, we will invite you for an interview at our Projob office or online. For more information contact us at 020-5738383 or welcome@projob.nl.

Please note that we agreed with our clients to only introduce them to candidates who already live near the job location. Although you might be willing to relocate or commute, this is not an adequate option.