The Housekeeping Turndown Agent is responsible for providing evening housekeeping services to ensure guest rooms are prepared for a comfortable night's rest. This includes tidying the room, replenishing supplies, and creating a welcoming ambiance....
Organisation
'THE GRAND DUTCH RESIDENCE': BELEEF DE MAGIE VAN HET AMSTEL HOTEL
Het Amstel Hotel is een vijfsterrenhotel, gekenmerkt door een rijke geschiedenis van oprechte gastvrijheid en uitzonderlijke luxe. Het hotel, met zijn unieke ligging aan de Amstel, ontving zijn eerste gasten in 1867 en staat sindsdien bekend om zijn majestueuze uitstraling en huiselijke warmte.
Werken bij Het Amstel betekent werken met een team dat toegewijd is aan het leveren van unieke, koninklijke en betekenisvolle ervaringen. Het betekent samenwerken om het onmogelijke te realiseren, zodat onze gasten zich thuis voelen. En net dat stapje verder gaan voor hun wensen. Wij van het Amstel hebben de eer om deel uit te maken van de speciale herinneringen van onze gasten. Om comfort en service te bieden. Om hen te helpen Amsterdam op de best mogelijke manier te ontdekken.Onze Director of HR - Brian Verrijp beschrijft hier zijn vernieuwde visie voor het Amstel hotel.
Job Description
The Housekeeping Turndown Agent is responsible for providing evening housekeeping services to ensure guest rooms are prepared for a comfortable night's rest. This includes tidying the room, replenishing supplies, and creating a welcoming ambiance. The ideal candidate will have an eye for detail, excellent organizational skills, and a commitment to providing exceptional guest service.
Responsibilities
- Perform evening turndown service, including:
- Turning down the bed, arranging pillows, and placing decorative items.
- Emptying trash bins and replacing liners.
- Refreshing towels and bathroom amenities.
- Replenishing room supplies, such as water, snacks, and toiletries.
- Tidying up the room, ensuring it is clean and organized.
- Ensure all guest requests and preferences are met with attention to detail.
- Check for and report any maintenance issues or damage in the guest rooms.
- Follow all safety and sanitation policies.
- Provide excellent customer service by promptly and courteously responding to guest inquiries and requests.
- Collaborate with the housekeeping team to ensure high standards of cleanliness and service are maintained.
- Maintain confidentiality of guest information and adhere to hotel policies.
Requirements
- Previous housekeeping experience in a hotel or similar environment is preferred.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic knowledge of cleaning supplies and their safe usage.
Why the Amstel Hotel?Working at Het Amstel Hotel in Amsterdam comes with excellent employment conditions:
- A pleasant and collegial working environment in which own initiative is valued
- Openness, honesty and commitment
- Travel costs for a travel distance of more than 5 km
- Personal budget for training (e.g. Language training, etc.)
- Personal development and career opportunities
- 50% discount on F&B at 20 partner hotels in Amsterdam with the F&B Advantage Card
- To stay fit we offer a discount on your contract with Trainmore + 1 Euro discount for every time you go!
- Personalized support that matches your ambitions so that you have a good get started, be involved and grow.
Interested in being part of the exciting future of the Amstel Hotel? Send your CV and motivation letter to (klik op de solliciteer button) or call us on +31 20 520 3485.
Job Requirements
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Salary and Benefits
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Ref.nr.:161904-UZP-NL-FPC-160912 - RT170228756