Vacature omschrijving
Do you thrive on meticulous planning and delivering exceptional guest experiences? Are you a detail-oriented individual with a knack for coordinating complex events? If you're passionate about the hospitality indust...
Organisation
Hotel Co 51 is a growing hotel management company based in Amsterdam and is part of the Vastint Group, who is the owner of the hotels that are operated by us. Currently we are operating more than 35+ hotels under a franchise agreement with Marriott International Inc., mainly Moxy Hotels, Courtyard by Marriott and Residence Inn by Marriott.
MOXY Hotels is Marriott's newest brand, which opened the first hotel in Milan, Italy, September 2014. MOXY HOTELS are designed to capture the rapidly emerging next-generation traveler. The brand combines contemporary, stylish design, approachable service, latest technology and, most importantly, an affordable price. It's the new way of travelling!
COURTYARD BY MARRIOTT is the hotel brand of choice for ambitious and enterprising guests who see business travel as a driver of personal fulfillment and professional growth. Courtyard provides opportunities for guests to pursue both their personal and professional passions on the road. With more than 1,200 locations in over 53 countries and territories
RESIDENCE INN BY MARRIOTT is the global leader in the extended-stay lodging segment, with more than 700 properties located in more than 10 countries and territories. Designed for long stays, the brand offers spacious suites with separate living, working, and sleeping zones. Fully functional kitchens; grocery delivery service; 24-hour markets and complimentary breakfasts help guests maximize their time and thrive while they travel.
Marriott International, Inc. is a leading global lodging company with more than 8,500 properties across 138 countries and territories. Founded by J. Willard and Alice Marriott and guided by family leadership for more than 90 years, the company is headquartered outside of Washington, D.C. in Bethesda, Maryland.
Job Description
Do you thrive on meticulous planning and delivering exceptional guest experiences? Are you a detail-oriented individual with a knack for coordinating complex events? If you're passionate about the hospitality industry and ready to join a dynamic team, we're looking for you!
Who We're Looking For We're seeking a highly organised and detail-oriented Groups & Meeting Planner to join our dynamic team at Hotel Co 51. As a key point of contact between our guests and hotels, you'll play a vital role in ensuring the smooth running of group bookings across our Moxy, AC by Marriott, Courtyard, and Residence Inn brands.
What You'll Do You will be responsible for the operational management of group bookings, from initial contact to post-stay. This involves:
- Group Management: Handling all aspects of group bookings, including contracts, rooming lists, and guest communications.
- Revenue Optimisation: Maximising room revenue through effective inventory management and client relationship building.
- Operational Coordination: Collaborating with hotel teams to ensure seamless event execution.
- Administrative Tasks: Managing group-related paperwork, invoicing, and commission requests.
Your Role in a Nutshell As a Groups & Meeting Planner, your key responsibilities include:
- Operational Excellence: Efficiently managing group bookings and ensuring guest satisfaction.
- Relationship Building: Developing strong relationships with clients and internal teams.
- Data Management: Maintaining accurate records and producing detailed reports.
- Problem Solving: Addressing challenges proactively and finding solutions.
Job Requirements
What We're Looking For We're looking for someone who is:
- Detail-oriented: With a strong ability to manage multiple tasks and meet deadlines.
- Customer-focused: Committed to delivering exceptional guest experiences.
- Collaborative: A team player who can work effectively with colleagues.
- Organised: With excellent time management and planning skills.
Skills & Experience To succeed in this role, you will need:
- Strong communication and interpersonal skills.
- Proficiency in Opera Express and Opera Sales & Catering.
- Advanced Excel skills.
- A minimum of 1 year experience in a hotel environment, preferably in group or reservations.
Your Future with Us At Hotel Co 51, we offer opportunities for career growth and development. We encourage our employees to learn and develop their skills, and we provide support through training and mentorship.
Join our team and be part of an exciting journey in the hospitality industry.
Salary and Benefits
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Ref.nr.:162462-UZP-NL-FPC-191212 - RT176691522