The 5-star Mainport Hotel Rotterdam is internally connected with the 4-star Maashotel Rotterdam Centre, forming the largest hotel complex in Rotterdam and one of the largest in the BeNeLux region. Together, these iconic hotels offer 480 rooms, fit...
Organisation
Begin 2013 opende Mainport, Gateway to the world. Een uniek vijfsterrenhotel met een sterk accent op spa faciliteiten, aangesloten bij het prestigieuze Design HotelsTM.Mainport geeft toegang tot de wereld door het integreren van de invloeden van continenten in een design setting. Uniek gelegen in hartje Rotterdam, met adembenemend uitzicht over het water biedt het hotel 215 luxe kamers, congres en feestfaciliteiten tot 400 personen, cocktailbar on The Rocks, restaurant Down Under en Spa Heaven.
Mainport stimuleert om hogere doelen te bereiken, door stijlvolle cocktailparties, sfeervolle diners, bijeenkomsten en internationale congressen op top niveau. Mainport inspireert door een atmosfeer van wereldformaat en sensationeel design. Mainport ontspant door wereldse Wellness faciliteiten in Spa Heaven én geïntegreerd in iedere kamer. Mainport verrast door alle highlights van de stad Rotterdam op loopafstand aan te bieden.
Hotel vacaturesWij zijn constant op zoek naar talent met een passie voor Rotterdam. De juiste houding, een passie voor gastvrijheid en veel “common sense” zijn vaak belangrijker dan ervaring en vakkennis. Zie je momenteel nog niet de juiste vacature, maar deel je onze passie? Stuur dan nu je CV en sollicitatiebrief met motivatie!
Job Description
The 5-star Mainport Hotel Rotterdam is internally connected with the 4-star Maashotel Rotterdam Centre, forming the largest hotel complex in Rotterdam and one of the largest in the BeNeLux region. Together, these iconic hotels offer 480 rooms, fitness and spa facilities, and very large meetings and events space. Located on the banks of the river Maas in the center of Rotterdam, the hotels provide stunning views of the Erasmus Bridge and the city skyline. Both hotels are part of the Hilton Honors program and will be rebranded as DoubleTree by Hilton Rotterdam Centre and Mainport Curio Collection by Hilton in 2024.
Cycas Hospitality is appointed by Annexum/Orange to manager these 2 properties. Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe's leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. With a real focus on performance, people, quality, profit, and communities, Cycadettes transform hotels.
Job summary
The General Manager is accountable and responsible for ensuring the operation meets the brand target customer needs, ensuring employee engagement, focuses on growing revenues and maximizes financial performance.
The General Manager will report to the VP Operations and will be the strategic business leader of the property operations. The hotels have separate Front Office, Housekeeping, Food and Beverage outlets and Maintenance teams. Shared positions are People & Culture, Finance, Sales & Marketing and Reservations. You work directly with your senior Management team to develop and implement the overall strategy of the hotel.
The off property Cycas Cluster roles in People & Culture, Property Maintenance, Finance, Sales & Marketing and Revenue will support the General Manager and department heads in their specialization.
Who are we looking for?
- GM with a people-oriented focus with 5+ years of progressive experience in hotel industry. Preferably in the Rotterdam market.
- Proven business acumen with good financial and analytical skills (e.g., ability to analyse P&L statements, develop operating budgets, forecast)
- Is able to build a great owner relationship
- A working commercial understanding including revenue management, ecommerce, and sales.
- Has demonstrated the ability of building high performance operation teams.
- Strong communication, coaching, mentoring, negotiation, and mediation skills; can articulate compelling ideas
- Change management - must have the ability to support, manage and initiate change within the organization, taking steps to remove barriers and or to accelerate its pace and implementation
- Able to develop and maintain effective relationships with both internal and external stakeholders.
- Demonstrates ability to deliver results under difficult trading conditions and shows capability when faced with complexity and ambiguity.
- Experience in evaluating business trends, developing, and successfully implementing new operational programs and strategies that enhance business performance.
- Demonstrates success in evaluating risks and developing proactive strategies and plans to mitigate business issues.
- Successful track record of creating positive associate and customer relations.
- High proficiency (speaking, reading, and writing) in English is required, Dutch is a preference.
- Knowledge of the Hilton brand is preferred
Other contributing factors:
- The General Manager role requires flexibility in working hours in line with operational needs to include weekends, evenings and holidays
- This job requires minimal travel abroad
What is in it for you!
- Competitive Salary
- 20% yearly bonus, based on performance targets
- Exclusive employee discounted rates with Hilton and other Cycas properties
- Training and development opportunities in a fast-growing hotel management company
Job Requirements
Meer informatie over de functiebeschrijving, zie hierboven.
Salary and Benefits
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Ref.nr.:162034-UZP-NL-FPC-220810 - RT168336565