Vacature omschrijving
Food sets the stage, drinks create the mood. The only thing we need is a friendly member of the TSH community!Your Mission Should you choose to accept it…You are the one who sets the standard for our restaurant –...
Organisation
We bring the bold together:The Social Hub -previously known as The Student Hotel- is much more than a hotel. In our boundary-blurring spaces we bring together a new generation of bold change-makers to connect, learn, stay, work, and play. Creating memorable experiences for our community of hotel guests, students, creatives, enterprising minds and anyone in between.
The future of hospitality; ever since 2012, we have welcomed the curious into our community. Along the way, we've redefined student accommodation and what hybrid hospitality really means. Whether you'll work in one of our hotels or at The Hub – you help us build a home, an office space or a great memory for anyone from all over the world. So come join the future of hospitality. We move fast and we put our heart into everything we do. We're a bunch of incredibly fun, quirky and ambitious people with a whole lot of fresh ideas — and we think you'll fit right in.
At The Social Hub we live by our values. We are Curious, Conscious, Bold, Entrepreneurial and a Fun bunch.
- We are CURIOUS: We believe in lifelong learning.
- We are CONSCIOUS: We make responsible, purposeful decisions that have a positive.
- We are BOLD: We take a stand. We are change-makers.
- We are ENTREPRENEURIAL: We take the initiative, challenge the status quo and question things.
- We are FUN: We play with a wink and never take life too seriously.
Be you:We believe that there is room for everyone. We are all different and each of us brings something unique to the table that helps us build that community-feel that drives the success of The Social Hub. We celebrate diversity, we strive to always be inclusive, and we know this is an ever-changing and ongoing journey. So, we make sure we stay educated—we organize workshops, webinars, and get-togethers, together with the help from our (internal) networks and our external partners. After all, we are all connectors and life-long learners.Working at The Social Hub is all about professional challenges, personal development, career growth and fun. What makes working here different? We truly care about our people.
Yes, we've got huge ambitions, but we believe in them like nothing else. Are you ready to be part of our connected community?
Job Description
Food sets the stage, drinks create the mood. The only thing we need is a friendly member of the TSH community!Your Mission Should you choose to accept it…You are the one who sets the standard for our restaurant – and you aim high. As our new F&B Manager, you have a helicopter view of what goes on in the restaurant, meeting & event spaces, STACH and coworking. Above all, you are a people person, a natural leader who takes enormous pride in recruiting, training, and developing a top-tier staff. Your first and foremost responsibility is to the manage the team together with our Community Manager Stay by providing the necessary support to ensure a memorable and enjoyable overall guest experience for everyone who walks through our doors.In case you don't know who we are:Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.What You'll Do
- Ensure all resources are available to staff to enable them to perform their tasks in a proper and timely manner
- Be a big part of managing our new F&B experience, which is in the process of being upgraded
- Take part in the service - informing guests of the menu, assisting with drink- and dinner choices, taking orders, communicating with kitchen, preparing drinks & simple snacks and serving of dishes
- Monitor accurate execution of HACCP guidelines, fire safety policy and working conditions
- Being part of- and working closely together with the management team of TSH Rotterdam
- Bring forward innovations and improvements in (amongst else, but not exclusively) menu design, restaurant set-up, team organisation, etc.
- Monitor costs suppliers – identifying opportunities to reduce costs
- Responsible for recruitment and proper onboarding of temporary and permanent staff
- You'll guide the team with on the job training, making service more efficient, and be the face of the restaurant
- Scheduling of staff according to business and staff needs – including review and approval/denial of leave requests
- Responsible for proper Performance Management of all restaurant staff – including goal setting, mid-year & year-end review conversations
Who You Are
- Minimum of 2 years relevant work experience in a managerial role at a similar level restaurant
- Strong knowledge of drinks and food according to market standards
- You're a people person who loves connecting with guests from all walks of life
- You're a true problem-solver and are not afraid to make decisions in the moment
- Excellent knowledge of restaurant service standards
- You're fluent in English – Know other languages? The more the merrier!
- You're legally allowed to work in The Netherlands
What We Offer
- The opportunity to work at a dynamic, young, multi-national company. Not just another hotel, we're a game changing innovator, challenging every convention and defining the future.
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change.
- The chance to learn and grow in your role, with the potential for growth within or across the company
- Access to the amazing TSH facilities, including our awesome staff experiences, canteen and gym
- A wonderful workplace to call home, events, fun colleagues, and all regular salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Job Requirements
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Salary and Benefits
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Ref.nr.:166276-UZP-NL-FPC-120209 - RT179440169