We are too ‘CYCAS' to be grumpy. .... our job isn't over until we get a smile!Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to...
Organisation
Radisson Hotel Group becomes Cycas's sixth global hospitality partner in a deal marking Cycas's fifth Benelux property, and its third in AmsterdamCycas Hospitality has signed a lease agreement with ECHO Partners to operate its first Radisson-branded property; the Radisson Hotel & Suites Amsterdam South.When it opens in early 2021, the 227-suite Amsterdam aparthotel – which was recently acquired for the ECHO Fund – will become the first all-suite property to operate under the upscale Radisson brand in Western Europe.
To appeal to both transient and longer-staying travellers visiting the Dutch capital, each of the studio, one-bed and two-bed apartments has its own fully-equipped kitchen. Other facilities at the canal-front hotel include a gym, on-site bar and restaurant with outdoor terrace seating, plus underground parking for 70 cars.Located in Amstelveen to the south of the city, the 10-storey hotel is within walking distance of the international companies who have their headquarters in Amsterdam's booming district, such as KPMG, KLM and Canon.
With great transport links to the Zuidas central business district (3km), city centre (6km) and Schiphol Airport (8km), the property is well placed to cater for the growing demand for extended-stay accommodation options in this part of the city amongst project workers and relocating employees.
Job Description
We are too ‘CYCAS' to be grumpy. .... our job isn't over until we get a smile!Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe's leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. Cycadettes transform hotels.*English belowWij zijn op zoek naar een hands-on Duty Management Stagiair(e) voor het Holiday Inn Express Hotel in Deventer. Als Duty Management Stagiair(e) ben je een operationele spin in het web. Je bent werkzaam op verschillende hotelafdelingen waarbij je verantwoordelijk bent voor de ondersteuning bij operationele uitdagingen en het verbeteren van de service op gebied van gastervaring. Deze stage is erg leerzaam omdat het werken in een hotel van veel verschillende kanten belicht wordt door de verschillende hotelafdelingen waarin je zult opereren. Over onsHet Holiday Inn Express & Suites Deventer bestaat uit 83 standaardkamers plus 16 suites en biedt het eerste apart hotel in de omgeving. Hoewel elke suite beschikt over een kitchenette, woonruimte en een apart slaapgedeelte voor reizigers die langer verblijven, profiteren gasten nog steeds van de bredere faciliteiten van het hotel, waaronder een gratis Express StartTM-ontbijt. Met uitgebreide parkeergelegenheid, de ligging van het pand aan de rand van Deventer langs de snelweg A1, die Nederland en Duitsland verbindt, en de nabijheid van buslijn 6, met doorgaande treinverbindingen door heel Europa, zorgt ervoor dat het hotel gemakkelijk bereikbaar is. Wat je gaat doen tijdens deze stage:
- Je assisteert de Operations Manager op alle operationele afdelingen (front office, F&B, housekeeping etc.);
- Je bent in staat om jezelf als manager te presenteren aan de gasten van het hotel;
- Je leert om te gaan met verzoeken of klachten van gasten;
- Van een Duty Manager stagiair(e) wordt verwacht dat hij/zij de juiste beslissingen neemt wanner zich een probleem voordoet;
- Je doet kennis op over het hotel en wat te doen in noodsituaties;
- Je doet kwaliteitsrondes en Brand audit controles;
- Je controleert kamers om housekeeping te controleren;
- Orders maken;
- Je werkt vroege en late diensten, ook in het weekend en op feestdagen;
- Overige projecten.
Wat bieden wij jou?
- Maandelijkse stagevergoeding van 500EUR;
- Cycas Smiles Beloning & Celebration programma;
- Het beste project waar je ooit aan zult werken ben jijzelf! Dus laat ons je helpen groeien met onze begeleiding en trainingsmogelijkheden;
- Een leuke, pittige werkplek waar mensen centraal staan en ons team zichzelf kan zijn!;
- Gratis parkeren.
Wie ben jij?
- Je bent leergierig en creatief;
- Je beheerst de Nederlandse en Engelse taal;
- Je volgt een relevante MBO/HBO studie (hotel – facilitair - toerisme);
- Je bent sociaal en houdt van werken in een divers team;
- Je hebt affiniteit met de hospitality industry;
- Je bent flexibel en in staat om verschillende diensten te werken, ook in het weekend en op feestdagen;
- Gepassioneerd om in een team te werken.
Geïnteresseerd? Let's connect! ENGLISH We are looking for a hands-on Duty Management Intern for Holiday Inn Express in Deventer. As a Duty Management Intern, you will be an operational spider in the web. You will work in various hotel departments where you will be responsible for supporting operational challenges and improving service in terms of guest experience. This internship is very rewarding because you will learn about working in a hotel from many different angles through different hotel departments in which you will work in. About usConsisting of 83 standard rooms plus 16 suites, the Holiday Inn Express & Suites Deventer offers the first aparthotel in the area. While each suite includes a kitchenette, living area and separate sleeping area for longer-stay travelers, guests still benefit from the hotel's broader facilities, including a free Express StartTM breakfast. With extensive parking, the property's location on the edge of Deventer along the A1 freeway, makes the hotel easily accessible. What will you do during this internship?
- You will assist the Operations Manager in all operational departments (Front Office, F&B, Housekeeping etc.);
- You will be able to present yourself as a manager to the guests of the hotel;
- You will learn to deal with guest requests or complaints;
- A Duty Manager intern is expected to make the right decisions when a problem arises;
- You will gain knowledge about the hotel and what to do in emergency situations;
- You will do quality checks and Fire audit checks;
- You will check rooms to verify the housekeeping;
- Making orders;
- You work early and late shifts, including weekends and holidays;
- Other projects.
What do we offer you?
- Monthly internship allowance of 500EUR;
- Cycas Smiles Reward & Celebration program;
- The best project you will ever work on is you! So let us help you grow with our guidance and training opportunities;
- A fun, spirited workplace where people are the focus and our team can be themselves!;
- Free parking.
Who are you?
- You are eager to learn and you are creative;
- You speak fluently English, Dutch is preferred!;
- You follow a relevant MBO/HBO study;
- You are social and enjoy working in a diverse team;
- You have an affinity with the hospitality industry;
- You are flexible and able to work different shifts, including weekends and holidays;
- You are passionate to work in a team.
Interested? Let's connect!
Job Requirements
Meer informatie over de functiebeschrijving, zie hierboven.
Salary and Benefits
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Ref.nr.:154565-UZP-NL-FPC-151016 - RT172530644